Make sure the vendor or contractor is properly licensed. The license number should appear in the company’s advertisement.
Hire a company that has been in business long enough to have a track record you can check. Avoid those who don’t have an actual business address. Longevity at a location can be a sign of stability and reliability.
Consider vendors with a showroom. A showroom not only permits inspection before buying, but it’s another sign of stability.
Check experience and knowledge. How many spas or pools does the company build or sell? Can they explain the pluses and minuses of models they carry?
Does the builder or installer’s insurance cover liability and workers’ compensation? Ask to see a certificate of insurance.
Free estimates are standard. Be leery of anyone who wants to charge to quote you a price.
Check references. Satisfied customers are the best tools to get new business and reputable contractors will be happy to provide them.
Hire a contractor who belongs to the National Spa and Pool Institute, or another trade organization.
Do not sign a check until you sign a contract. Your contractor or vendor has a right to a down payment, but be sure to clarify
The payment schedule and terms. Understand your contract, including your responsibilities and obligations, as well as the contractor’s. Sometimes down payments can be negotiated.